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Gino Wickman2007, later revisedThe EOS manual

Traction

Get a Grip on Your Business

Good ideas are rarely what a growing business lacks. What it lacks is one shared plan, one owner for every job, and a weekly habit of solving problems instead of circling them.

  • 6key components of a business
  • 8questions on the two-page V/TO
  • 3–7Rocks a quarter, each with one owner
  • 90minutes, the weekly Level 10 meeting
Run the six-part checkup
A hexagon split into the six components: Vision, People, Data, Issues, Process and Traction, around your business at the centre. 01 VISION 02 PEOPLE 03 DATA 04 ISSUES 05 PROCESS 06 TRACTION YOUR BUSINESS
HourLife's drawing of the six components, in the book's order.

The core idea

Six parts. Fix the weakest first.

Gino Wickman is an entrepreneur who, after running his family's business, spent years working with the leadership teams of small and mid-sized companies and built a system he calls the Entrepreneurial Operating System, or EOS. Traction argues that growing businesses usually stall not for lack of ideas, but because the leaders do not share one vision, nobody clearly owns each function, and problems get talked about instead of solved. The book splits a business into six components: Vision, People, Data, Issues, Process and Traction. It gives one simple tool for each, including the two-page Vision/Traction Organizer, the Accountability Chart, the weekly Scorecard, the IDS issue-solving track, quarterly Rocks and a weekly meeting called the Level 10. It reads as a practical manual for a leadership team, with checklists, worksheets and examples from companies the author has worked with, and ends with a step-by-step order for putting the system in place.

The book is not about one big breakthrough. It is about a handful of plain tools used the same way, every week and every quarter, by a leadership team that has agreed to hold itself to them. Each tool is simple enough to start on Monday.

Wickman also asks the founder to let go. A business that runs through one person's head stops growing when that person runs out of hours. The system is meant to give that person a structure they can trust, so they can hand over the day-to-day.

  1. VisionEveryone agrees where the business is going and how it will get there.
  2. PeopleThe right people, who share the values, in the right seats.
  3. DataA handful of numbers that show how things are going, every week.
  4. IssuesProblems are raised openly and solved for good, not just discussed.
  5. ProcessThe core ways of working are written down and followed by all.
  6. TractionDiscipline and accountability: the vision actually gets done.
  1. Pair one

    Point it

    Vision + People

    Agree where you are going, then build the structure and seat the people who can take you there.

  2. Pair two

    Read it

    Data + Issues

    Watch a few numbers every week, and turn anything off track into an issue you actually solve.

  3. Pair three

    Run it

    Process + Traction

    Do the core work the same good way every time, and finish the few priorities that matter this quarter.

The pairs are HourLife's way of grouping the six, not the book's.

Interactive · the shop floor

Check the machine, then plan the quarter.

Two stations. First, score your business, team or household on the six components and see which one to work on. Then set this quarter's Rocks and keep an issues list, and copy the lot as a ready-made weekly meeting agenda.

Station 1

The six-part checkup

Optional. It goes on what you copy. Nothing you type leaves this browser.

01

Vision

Everyone agrees where the business is going and how it will get there.

If each of our leaders wrote down our core values, the lists would match.
We know who our ideal customer is and what makes us different to them.
Everyone on the team knows where we want to be in one year and in three.
02

People

The right people, who share the values, in the right seats.

The people here share our core values.
Each person sits in a seat they get, want and have the capacity for.
Every important function has exactly one person accountable for it.
03

Data

A handful of numbers that show how things are going, every week.

Our leaders look at the same handful of numbers every week.
We see trouble coming in the numbers before it shows up in the bank account.
Everyone on the team has at least one number they own.
04

Issues

Problems are raised openly and solved for good, not just discussed.

We keep one written list of open issues.
People raise problems openly, even the uncomfortable ones.
When we talk an issue through, we leave with a decision and an owner.
05

Process

The core ways of working are written down and followed by all.

Our core ways of doing things are written down simply.
Everyone follows those core processes, not their own version.
A new person could learn our main processes without one person showing them everything.
06

Traction

Discipline and accountability: the vision actually gets done.

Each quarter we set a few clear priorities, each with one owner.
We meet every week, at the same time, with the same agenda.
Most of what we agree to do in a meeting is done by the next one.

Readout

Your six components

Each component scores 3 to 15.

Radar chart of your six component scores. Answer the statements to fill it in. VISION PEOPLE DATA ISSUES PROCESS TRACTION
  • Vision–
  • People–
  • Data–
  • Issues–
  • Process–
  • Traction–

Answer all 18 to see where to start.

HourLife's checkup, built on the book's six components. The statements and starting points are ours. The book has its own, longer Organizational Checkup. Your answers stay in this browser.

Station 2

The quarter board

Rocks · this quarter

0 of 3–7

No Rocks yet. Three to seven is the range. Fewer is easier to finish.

    Issues list

    0 open

    Nothing on the list. Problems, ideas and anything stuck all belong here. Order it so the most important are on top.

      
            

      Your weekly agenda

      The board fills in the book's Level 10 agenda as you go: Rocks under Rock review, your top issues under IDS. Paste it into the meeting invite and use it every week.

      Concept anatomy

      The whole plan on two pages.

      The Vision/Traction Organizer, or V/TO, answers eight questions. The first page says where the company is going. The second says what has to happen this year and this quarter to get there.

      Vision

      Page 1
      1. 01
        Core valuesThe few rules for who belongs here.
      2. 02
        Core focusYour purpose and your niche: why you exist and what you do best.
      3. 03
        10-year targetOne big, long-range goal everyone can rally to.
      4. 04
        Marketing strategyYour target market, three uniques, a proven process and a guarantee.
      5. 05
        3-year pictureRevenue, profit and what the business looks like by then.

      Traction

      Page 2
      1. 06
        1-year planThis year's numbers and a few goals.
      2. 07
        Quarterly RocksThree to seven priorities for the next 90 days, each with one owner.
      3. 08
        Issues listEverything that stands between you and the plan, written down.
      1. 10 years10-year targetWhere you are aiming.
      2. 3 years3-year pictureWhat it looks like on the way.
      3. 1 year1-year planThe numbers and goals for this year.
      4. 90 daysRocksThe few things to finish this quarter.
      5. 7 daysTo-dosWhat gets done before next week's meeting.

      The Level 10 meeting, minute by minute

      Ninety minutes, the same agenda every week. Two-thirds of it goes to solving issues.

      1. Segue5 minGood news, personal and professional
      2. Scorecard5 minEach number: on track or off
      3. Rock review5 minEach Rock: on track or off
      4. Headlines5 minCustomer and employee news
      5. To-do list5 minLast week's to-dos: done or not
      6. IDS60 minIdentify, Discuss, Solve the top issues
      7. Conclude5 minRecap to-dos, messages to share, rate it 1 to 10

      IDS

      How the book wants every issue handled.

      1. IIdentifyDig past the symptom to the real issue.
      2. DDiscussOnce. Everyone says their piece, then stop.
      3. SSolveA decision, and a to-do with one owner.

      GWC

      Three checks for whether a person fits their seat.

      1. GGet itThey understand the role and how it works.
      2. WWant itThey actually want to do this job.
      3. CCapacityThey have the time, skill and ability to do it.

      Community insights

      What readers take from it.

      Nº 01HourLife takeaway

      Every business already runs on an operating system. The only question is whether anyone chose it.

      Wickman's point is that most companies run on a mix of habits, the founder's memory and whoever shouts loudest. EOS replaces that with a small set of tools and a fixed rhythm of meetings. It works on six components at once: Vision, People, Data, Issues, Process and Traction.

      Nº 02HourLife takeaway

      A vision only works when everyone in the company can see the same picture.

      The Vision/Traction Organizer fits the whole plan on two pages. It answers eight questions, from core values and core focus to a 10-year target, a 3-year picture, a 1-year plan and this quarter's Rocks. The leadership team writes it together, then shares it with everyone, so people can tell what the company is doing and why.

      Nº 03HourLife takeaway

      Draw the structure first. Put names in the seats second.

      The Accountability Chart is not a family tree of job titles. It lists the functions the business needs over the next stretch, each with a handful of roles and exactly one person accountable. The book also separates a visionary seat, full of ideas, from an integrator seat that runs the day-to-day and holds the team together.

      Nº 04HourLife takeaway

      The right people share your values. The right seat fits what they get, want and can do.

      The People Analyzer rates each person against the company's core values, then checks the seat with three questions: do they Get it, Want it, and have the Capacity to do it? A person can be right for the company and still sit in the wrong seat. The fix for each problem is different.

      Nº 05HourLife takeaway

      Run the business on a handful of numbers you look at every single week.

      The Scorecard is 5 to 15 weekly numbers, each with an owner and a goal. Looked at in a row over a quarter, they show a problem weeks before it reaches the profit and loss statement. Wickman pushes this down the company too: everyone should have at least one number they own.

      Nº 06HourLife takeaway

      Most teams discuss the same problem many times and solve it never.

      IDS stands for Identify, Discuss, Solve. You dig until you find the real issue, which is often a layer or two below the symptom. You discuss it once, with everyone saying their piece, and you finish with a decision and a to-do that someone owns. You work the most important issues first, not the easiest.

      Nº 07HourLife takeaway

      Ninety days is long enough to finish something real and short enough to stay focused on it.

      Rocks are the three to seven most important things for the next quarter, each with one owner. At the end of the quarter a Rock is done or not done, nothing in between. Fewer is better: when everything is a priority, nothing moves.

      Nº 08HourLife takeaway

      Same day, same time, same agenda. The routine is what makes the plan happen.

      The Level 10 Meeting is the leadership team's weekly 90 minutes. A few minutes each go to good news, the Scorecard, Rock status, headlines and last week's to-dos, and most of the time goes to solving issues. Everyone rates the meeting from 1 to 10 at the end, which keeps it honest.

      Nº 09HourLife takeaway

      Write down the few processes that matter, then make sure everyone actually follows them.

      The Process component asks a team to name its handful of core processes, document only the steps that produce most of the results, and make them followed by all. The aim is not a thick manual. It is a business that does the important things the same good way, whoever is doing them.

      Action steps

      Install it once. Run it every week.

      Set up once one-time steps

      1

      Score your business on the six components

      Have each leader rate Vision, People, Data, Issues, Process and Traction on their own, then compare. Start with the component where your answers are lowest, or where they disagree most.

      2

      Name three to seven core values

      List the people you would gladly hire again and write down what they have in common. Cut the list to the few values you would actually hire and fire by.

      3

      Draw the Accountability Chart before the names

      Sketch the functions your business needs, such as sales and marketing, operations, and finance, with a few key roles under each. Only then write one name per seat, and mark any seat that has two names or none.

      4

      Build a first Scorecard

      Pick 5 to 15 numbers you could check every week, such as new leads, sales calls or cash in the bank. Give each one an owner and a weekly goal, and start a 13-week grid.

      5

      Set this quarter's Rocks

      Choose three to seven priorities for the next 90 days. Write each so that at the end of the quarter it is plainly done or not done, and give each one owner.

      Keep the rhythm weekly and quarterly

      6

      Hold the same weekly meeting

      Same day, same time, same agenda, 90 minutes. Spend most of it solving issues, and end by rating the meeting from 1 to 10.

      7

      Solve the top three issues, not the easy ones

      Each week, pick the three most important items on your issues list and work them through Identify, Discuss, Solve. Every solution ends as a to-do with one owner, due within a week.

      8

      Read the Scorecard out loud

      Each week, have every owner say on track or off track for their numbers. Anything off track goes straight onto the issues list instead of being explained away.

      9

      Reset every 90 days

      At the end of each quarter, mark every Rock done or not done, reread the Vision/Traction Organizer, and set the next quarter's Rocks together.

      Agree where you are going, give every job one owner, and check every week that it is moving.
      HourLife note after Gino Wickman

      Read the whole book

      Traction: Get a Grip on Your Business by Gino Wickman. This page is the short version; the book has the rest.

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      Frequently asked

      What is Traction: Get a Grip on Your Business about?

      Gino Wickman is an entrepreneur who, after running his family's business, spent years working with the leadership teams of small and mid-sized companies and built a system he calls the Entrepreneurial Operating System, or EOS. Traction argues that growing businesses usually stall not for lack of ideas, but because the leaders do not share one vision, nobody clearly owns each function, and problems get talked about...

      What are the key takeaways from Traction: Get a Grip on Your Business?

      HourLife’s key takeaways include: Every business already runs on an operating system. The only question is whether anyone chose it. A vision only works when everyone in the company can see the same picture. Draw the structure first. Put names in the seats second.

      Who should read Traction: Get a Grip on Your Business?

      It's a strong pick for readers exploring Leadership & Management, Success Foundations, and Think Like a Leader. HourLife distills its core idea into key insights and practical actions worth trying.

      What's one thing I can do after reading Traction: Get a Grip on Your Business?

      Score your business on the six components — Have each leader rate Vision, People, Data, Issues, Process and Traction on their own, then compare. Start with the component where your answers are lowest, or where they disagree most.

      How long does it take to read the Traction: Get a Grip on Your Business summary?

      About five minutes. The HourLife summary distills Traction: Get a Grip on Your Business into its core idea, 9 community insights, and 9 practical actions you can apply right away.

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