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Evy Poumpouras

The most-loved lines from Evy Poumpouras, drawn from 1 book in the library.

Lines labelled “HourLife takeaway” are our wording of the book’s ideas and may paraphrase it. Only lines in quotation marks are the author’s own words, with where they appear. Check the book for exact wording before you quote it. Spot an error?

Fear is not the problem. Panic is.

Becoming Bulletproof Evy Poumpouras HourLife takeaway

Poumpouras treats fear as a survival tool that sharpens you, and panic as the thing that shuts your thinking down. The first part of the book is about learning to keep the first without sliding into the second. You don't wait to stop being afraid. You train so that you can act while you are.

Know your default before a crisis shows it to you.

Becoming Bulletproof Evy Poumpouras HourLife takeaway

Under threat, most of us fight, flee or freeze, and each of us leans one way. Look back at the last few times you felt truly threatened and notice which you did. Once you know your default, you can practise the response you would rather have.

When you are scared, find someone to help.

Becoming Bulletproof Evy Poumpouras HourLife takeaway

Turning your attention to people in danger pulls it off your own fear. Poumpouras was at the World Trade Center on 9/11 with Secret Service colleagues, helping the people caught in it. Having a job to do is one of the fastest ways back to clear thinking.

Protection comes in layers, not in one steel plate.

Becoming Bulletproof Evy Poumpouras HourLife takeaway

A bulletproof vest is many thin layers of fibre, and more layers stop more. The book treats safety the same way. Awareness, a plan, mental toughness and physical readiness each stop a little, and together they stop a lot.

Use fear as fuel by picturing who you could become, and the regret you want to avoid.

Becoming Bulletproof Evy Poumpouras HourLife takeaway

Fear doesn't have to be removed before you move. Point it at something. Hold a clear picture of the person you want to be, and of the version of you who stayed small, and let both pull you forward.

You can’t read a person until you know their normal.

Becoming Bulletproof Evy Poumpouras HourLife takeaway

A single fidget or pause tells you very little. What matters is a change from how this person usually talks, sits and moves. Treat a change as a reason to ask another question, never as proof that someone is lying.

How you say something can outweigh what you say.

Becoming Bulletproof Evy Poumpouras HourLife takeaway

Voice, pace, tone and posture are read before your words are. Poumpouras tells of being turned down for television work for sounding too quiet, and of training her voice to carry. People read you all the time, so it pays to know what you are sending.

Undivided attention is one of the strongest kinds of influence.

Becoming Bulletproof Evy Poumpouras HourLife takeaway

Putting the phone away, looking at someone and listening without planning your reply makes people feel seen. Poumpouras describes watching a president make each person in a crowded room feel like the only one there. It costs nothing and few people do it.

Learn the tactics of influence so you notice them used on you.

Becoming Bulletproof Evy Poumpouras HourLife takeaway

The influence part ends by turning around. Rapport, flattery, urgency and the right question work on you as well as for you. When you can name the move, you get to decide whether to go along with it.

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