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Communication · a life skill

Deliberate Presentation Openings

open on their stake

“I'm going to walk you through our numbers” is about you. “By the end, you'll know whether your budget changes in January” is about them. The deliberate opening starts from what changes for the people in the room, and says it in their words before it says anything about yours.

  • Moderate
  • High impact
  • Learn it: 2-4 weeks
  • Their stake, then yours
whose side is the first line on?
One opening, written two ways, with the speaker's words and the listener's words counted Speaker first: I'm going to walk you through our Q3 numbers. First I'll cover revenue. Three speaker words, I'm, our and I'll, against one listener word, and an agenda read-out. Listener first: By the end, you'll know whether your team's budget changes in January. Two listener words and no speaker words. Speaker first I'm going to walk you through our Q3 numbers. First I'll cover revenue. me, we: 3 you: 1 Listener first By the end, you'll know whether your team's budget changes in January. me, we: 0 you: 2

An illustration, not data. Hover a step to see where it happens.

The method

Build it from their side.

  1. Name who is in the room

    Not “the audience”. Your team, a client's buyer, a board. Each has a different thing at stake.

  2. Write what changes for them

    Their budget, their customers, their week. If nothing changes for them, ask why they are there.

  3. Write what they'll be able to do by the end

    Decide, choose, approve, stop worrying about something. A verb they can act on.

  4. Say those first, in “you” words

    You, your, you'll. Your name, your team and your process can come a sentence later.

  5. Cut the agenda read-out

    “First I'll cover, then…” tells them the order, not why to listen. Put it on a slide if they need it.

    Room, stake, outcome, then you.

Example: Not “Today I'll take you through our support review, in three parts”, but “By the end of this, you'll be able to pick between two support plans, and the one you pick decides how long your customers wait for a reply.”

Stake builder

Write it from where they sit.

1 · The room

2 · Their stake

3 · Your opening

    Versions kept (up to three)

    Nothing you type is saved or sent anywhere. Kept versions vanish when you leave the page.

    The research behind it

    “Does this describe you?” made words stick.

    In 1977 Tim Rogers, Nicholas Kuiper and William Kirker gave 32 people 40 adjectives, each with one of four questions. Was it in big letters? Did it rhyme with another word? Did it mean the same as another word? Did it describe you? Then, without warning, they asked them to recall as many words as they could.

    Of each 10 words, people recalled 2.84 when they had asked whether the word described them, against 1.33 when they had thought about its meaning, and less again for sound and print.

    Later reviews found this “self-reference” advantage across many studies. These were single words in a lab, not talks, so the link to openings is our reading of it: a listener who has just heard how a talk touches them has something of their own to hang the rest on.

    Words recalled out of 10, by the question asked about each word: big letters 0.34, rhymes 0.68, same meaning 1.33, describes you 2.84 0 1 2 3 0.34 Big letters? 0.68 Rhymes with…? 1.33 Same meaning? 2.84 Describes you? words recalled, of 10
    Rogers, Kuiper & Kirker, Journal of Personality and Social Psychology, 1977, Table 2. Big letters and rhymes did not differ reliably; every other pair did.

    The idea

    Why it works.

    Everyone in the room is quietly asking what this has to do with them. An agenda answers a different question, what you'll say and in what order, so they keep asking and half-listen until something touches their work.

    Opening on their stake answers it at once. It also keeps you honest: if you can't say what changes for them, the talk may not need them in the room.

    When it goes wrong

    Habits that help.

    • Counting isn't the goal. “You” words are a quick check, not a score. “You'll love our process” is still about you.
    • Different rooms, different stakes. The board's stake in a hiring plan is cash; the team's is workload. Write one opening per room.
    • Don't overpromise. “You'll be able to decide” only works if the talk really gives them what they need to decide.
    • Draft three, keep one. The first version is usually about you. The third is usually about them.

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