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The Waiting Room
A board for the things other people owe you — the counterpart to the Promise Book, which holds what you owe. Five numbered waits run down the page, oldest at the top, each with a name, a since-when, an escalation ladder of three chase boxes, and a line for the move you make without them. The ladder is the whole point: a wait with three ticks against it is not a wait any more, it is an answer. Below the board, a Seen register holds what finally came through and how long it took, because next time the same person is on the board that number is the only evidence you have. The tinted panel works out the one figure that matters — how many waits have been chased twice or more — and names the oldest still sitting there, so you cannot pretend you do not know which one to act on first.
- Best for
- Seeing what you are still waiting on, how many times you have chased it, and what you will do if it never comes.
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- Composed
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Related next steps
Guide
Waiting on everyone
The full kit: books, tool, Action Book, and 7-day plan
Printable
The Promise Book
Track what you owe so waits stop rebounding onto your board
Printable
The Escalation Matrix
Decide when a stalled wait forces a move
Download
Close Open Loops
Turn the board into a 90-day habit of tick, escalate, or close