Thomas Erikson

“Style is not character”

Communication improves when you stop treating your style as neutral.

“Labels are maps, not prisons”

The color model is useful only when it helps adaptation rather than superiority.

“Mismatch creates unnecessary conflict”

Many people are not difficult; they are receiving the wrong format.

“Listening is style translation”

The best communicator changes delivery without abandoning truth.

“Curiosity beats contempt”

Once you ask what style they need, the other person becomes less mysterious.